Privacy Policy
Leshan Beef Noodle ("we", "us" or "our") respects your privacy and is committed to protecting the personal information of our customers and website visitors.
This Privacy Policy explains how we may collect, use, store and disclose personal information when you visit our website, contact us, make an enquiry, interact with our services or otherwise engage with our restaurants.
1. Information We May Collect
Depending on how you interact with us, we may collect information including:
Your name;
Email address;
Phone number;
Information provided when making a booking or enquiry;
Feedback, reviews or other communications you provide to us;
Information voluntarily submitted through forms on our website;
Technical information such as your IP address, browser type, device type and general website usage information; and
Other information reasonably necessary to provide our services or respond to your request.
We only collect personal information that is reasonably necessary for our business activities.
2. How We Collect Information
We may collect personal information when you:
Visit or interact with our website;
Make a restaurant booking;
Contact us by phone, email, social media or through our website;
Submit an enquiry or feedback;
Participate in a promotion or offer;
Subscribe to marketing communications; or
Otherwise interact with our restaurants or services.
Some information may also be collected automatically through cookies, analytics technologies and similar website tools.
3. How We Use Your Information
We may use personal information to:
Process and manage restaurant bookings;
Respond to enquiries, requests and feedback;
Provide and improve our services;
Communicate important information regarding bookings or our restaurants;
Operate, maintain and improve our website;
Understand how visitors interact with our website;
Administer promotions, offers or events;
Send marketing communications where you have consented to receive them; and
Meet our legal and regulatory obligations.
We will not use your personal information for purposes unrelated to those for which it was collected unless permitted or required by law.
4. Marketing Communications
Where you have provided your consent, we may use your contact information to send you news, promotions, special offers, restaurant updates and other marketing communications.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions contained in the communication or by contacting us directly.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, understand website traffic and analyse how visitors interact with our website.
Cookies are small data files stored on your device when you visit certain websites. You may be able to disable or manage cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.
We may also use third-party analytics and website services that collect information about website activity in accordance with their own privacy policies.
6. Disclosure to Third Parties
We may disclose personal information to third parties where reasonably necessary to operate our business, including:
Website and hosting providers;
Restaurant booking platforms;
Payment service providers;
IT and technical service providers;
Marketing and analytics providers;
Professional advisers; and
Government authorities or regulators where required by law.
We do not sell your personal information.
Where third-party services are used, their handling of personal information may also be governed by their respective privacy policies and terms.
7. Social Media and External Websites
Our website may contain links to social media platforms, booking services or other external websites.
These third-party websites and services operate independently from us and may have their own privacy policies. We are not responsible for the privacy practices, security or content of external websites.
We recommend reviewing the privacy policies of third-party services before providing personal information to them.
8. Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no method of transmitting or storing information electronically is completely secure. While we take reasonable precautions to protect your information, we cannot guarantee the absolute security of information transmitted through the internet.
When personal information is no longer reasonably required for our business or legal purposes, we may securely destroy or de-identify it where appropriate.
9. Accessing or Correcting Your Information
You may contact us if you would like to request access to personal information we hold about you or believe that information we hold is inaccurate, incomplete or out of date.
We will take reasonable steps to respond to requests in accordance with applicable Australian privacy laws.
10. Children's Privacy
Our website and online services are not intended to knowingly collect personal information directly from children without the involvement of a parent or guardian where required.
If we become aware that personal information has been collected inappropriately, we will take reasonable steps to address the matter.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, website, services or applicable legal requirements.
The latest version will be published on our website with the date it was last updated.
12. Contact Us
If you have any questions, concerns or requests relating to this Privacy Policy or the way we handle your personal information, please contact us through the contact details provided on our website.
Leshan Beef Noodle
Sydney, NSW, Australia